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Nederlands

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TOTE-M
Van Diemenstraat 314
1013 CR Amsterdam
The Netherlands
t +31(0)20 420 77 80
f +31(0)20 420 26 81
e nl.info@tote-m.com

Route description
- From The Hague  (A4)
- From Utrecht (A2)
- From Hilversum  (A1)
- From Zaanstad (A8)
- By public transport from Amsterdam CS

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News

04-10-2011
New whitepaper on airlines and customer experience
04-07-2011
New article of Annemiek van Moorst about banks and customer experience
18-04-2011
Carmen Phillips joins TOTE-M
> nieuwsarchief

About TOTE-M

TOTE-M is an independent management consultancy firm. We help our clients to design and implement effective customer management solutions.

Latest publications

Whitepaper Total Experience Management for Airlines
eBook CEM en Sales
Koning Klant - Waardecreatie in de service-economie
TOTE-M Performance Customer Interactions 2011 - NL
Dappere verkopers
Brutale merken
Social Media Workshop 30 september 2010
Het contactcenter
more
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