Working at TOTE-M

Memorable projects, a remarkable team!

Working at TOTE-M guarantees a dynamic job with all the opportunities to develop yourself. TOTE-M is always interested in getting in touch with consultants that have relevant and proven experience. In addition to permanent staff, TOTE-M also likes to meet with independent consultants who have extensive experience in our field.

tote-m-team

Profile

You have extensive expertise in the field of customer interaction and customer experience. Your track record gives you a professional advantage for clients. You have a passion for customer experience and know the world of customer contact and / or marketing through and through. You have excellent project skills and know how to excel in a team and exceed customer expectations. You want to play a leading role in all phases of strategic programs, both in the Netherlands and internationally. Your interest and expertise lie in customer experience, cross-channel management, CRM and contact management. You have a conceptual understanding of ICT solutions.

Requirements

  • A university degree (MSc. or drs.), preferably in marketing, (commercial) economics or business
  • At least 5 to 8 years experience in (marketing) advisory, preferably in a consulting firm
  • Demonstrated experience with customer interaction, customer experience management, cross-channel management, CRM and / or contact center management
  • Experience and knowledge of qualitative and quantitative customer research is a plus
  • Experience and knowledge of branding and brand experience is a plus
  • Entrepreneurial and Commercial spirit
  • Strong communication skills, energetic and proactive, self-starter

Please send your resume and motivation to Annelies Vermeulen or call for more information at +31 (0) 20-420 77 80.

Comments are closed.